Why do we ask for your mortgage balance?
Because real estate values have fallen so much over the past few years, it's important to know about what your mortgage balance is so we know what kind of sale we're working with.
We specialize in purchasing properties with limited or no equity as well, so it's important for us to know ahead of time what we're working with.
Keep in mind that we're not asking anything of a truly personal nature - we do not need nor will ask for account numbers or any other personally identifying information. The public record often contains your original loan balance, interest rate, and loan term anyway.